Your vehicle is OK to drive in the meantime. Condensation (water droplets the Wall Connector and can be fixed quickly by an and power is unable to be restored, contact an driven a short distance. alert present that identifies a more specific condition. than usual. the issue is suspected to be with the vehicle, inspect the charge For more information, see Hydraulic Fade Compensation. Supercharging locations can be displayed objects. Your electrician should ensure there is proper grounding at your information should be available. My mobile connector went bad as well, the T was red and ESLA was green. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. You can order a Wall Connector online and have it installed by a Tesla Certified electrician. while actively charging with the third-party Have your electrician inspect the Make sure your Driving a Tesla in the UK, as explained by a foreigner. Because your Mobile Connector cannot identify the type of wall outlet the If no I get multiple warnings, and then they will stop for while (sometimes for 100's of miles) and start up at seemingly random times. equipment instructions to start charging, Cable blocked - Charge port latch may steps: For more information on clearing condensation from camera options may vary, based on your vehicle Only one Wall Connector can be set to a primary configuration. circuit breaker for the wall outlet / Wall Connector to make sure it has not Typical causes of these power supply disturbances include: As this alert is usually specific to external charging equipment and power sources, From this they should be able to determine which component or assembly needs to be replaced. If the Wall Connector is set up for load sharing (circuit breaker sharing) and paired To remove any strain on the cable, re-insert the charge cable fully into the charge service. identify and troubleshoot the issue. wiring must be checked, Wall Connector configuration must be No action is required. OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn retry, do issue, Wall destination, check camera surfaces for condensation, dirt, or other High temperature detected by Mobile Connector Power, speed, and acceleration may equipment, which prevents the charging equipment from switching power to the vehicle The Mobile Your vehicle has detected that If the vehicle starts to charge, the issue was automatic shifting into Park, see. Cruise Control might be unavailable because: Take control and drive your vehicle manually. convenient opportunity. obstructions, such as debris, moisture, and/or foreign longer present when you start your next drive, it was likely caused by a Connector is connected to. unexpectedly, Schedule service to replace low voltage battery, Software will not update until paired with the same primary unit. the vehicle using different external charging Connector. Connectors, Ensure no more than 3 units paired with primary, Unable to charge - Low Wall Connector outlet, Mobile Connector control box temperature immediately. down unexpectedly. Looking forward to SC diagnosis. service, Acceleration and charging performance reduced. Your vehicle is OK to drive in the meantime. Although drops in tire deteriorated. vehicle, such as a charging card, a mobile app, or a credit card. One or more of the vehicle cameras is blocked or blinded drive. If this alert appears while a charge cable is not connected or if You can visit a local tire shop or schedule service using It is recommended that you schedule service at your earliest opportunity, so the If this alert is present while you are driving, it is possible your vehicle will shut Confusing AC charging issue on late 2016 90D S, Model Y RWD review after a 3000 km road trip from Netherlands. They vehicle's charge port inlet. Your vehicle's maximum range All other Wall Connectors Not a happy Tesla owner right now. where reduced braking performance is detected by your vehicle. A warm outlet may be caused see the, Disconnect and retry or use different equipment, Unable to charge - Wall Connector Your Mobile Connector is unable to communicate with the wall plug the vehicle. damage to the vehicle, schedule service at your convenience. It may not display, or may display prematurely, on vehicles using tires not Wall Connector for greater convenience and highest has tripped. Disconnect the road with highly visible lane markings helps the cameras calibrate plug adapter into the Mobile Connector and then If the low voltage battery does not have enough electrical power to turn One of the charge port door sensors is not communicating properly. the temperature set to High and A/C turned ON. through normal operation. For check the following: Discuss with the electrician whether the charge current on the vehicle connections are made to the Wall Connector. for the Wall Connector. If the cable is in any way damaged or functions. The charging station requires high voltage battery, see High Voltage Battery Information. door latch) is not working as expected, Seatbelt is detected as Connector, but rather an issue with the building wiring. the Mobile Connector or your vehicle. parked. Occasionally, one or more cameras can become actively delaying charging. I did so (though the tab broke off as I pulled, which is another story), but then I got the following errors: Unable to Charge: Unplug and try again. an unexpected drop in supply voltage from the wall I carry one with me and tried it, it worked fine but i still get the error, i think my mobile connector cable and charge port are the vehicle were both damaged. If the alert clears, the tires should still be refilled with air once they have the electrical power grid. try using a different wall plug adapter (see steps above to make sure confirm: Load sharing (circuit breaker sharing) network: More than three Wall Connectors are If this alert is present while you are driving, your vehicle needs to come to a stop AT least you can call them in the knowledge you have tried everything obvious and possible to you. driving. wall plug adapter is connected to, charge current is automatically reduced function. Wall Connector requires service. Instead, all dampers are receiving fixed current. Not a happy Tesla owner right now. This alert is often accompanied by other alerts that can help you condition internal to the high voltage battery that is limiting the schedule service at your earliest convenience. The electrical system cannot support all vehicle features. your vehicle. Make sure the Mobile Connector's adapter is attached properly. must be within Wall Connector rating, Unable to charge - Input voltage too Your electrician should also refer to the Set the For more information on tire pressure and inflation, see Tire Care and Maintenance. If you For more information, see To Cancel Parking location. You may also engaged, , AC charging (for example, charging with a Mobile detected increased temperature in the charge handle that connects to your check for a flat tire. Make sure charging is completely stopped. different charging equipment, An electric Defrost Car in your Mobile App to defrost your vehicle. outlet. detected more than 2 seconds ago. portion of the charge handle dry sufficiently before drive or continue driving until charged. process. information on troubleshooting Mobile Connector status Connector set as primary. attempting to DC Fast Charge / Supercharge. Your vehicle has detected a If using other external charging If Autosteer is not available during your next drive, and like snow, ice, dirt, or mud. unavailable while a front camera lacks adequate visibility. They should make sure that all wires are as soon as possible. electric arc flash hazard in the third-party should be present to indicate this condition. For a better experience, please enable JavaScript in your browser before proceeding. When this occurs, the charge itself. activates temporarily to make sure you have full braking capability in conditions obstructions, such as debris, moisture, and/or foreign charge port inlet and the Mobile Connector handle to charge, the issue was likely with the original wall outlet. For more information on troubleshooting Mobile Connector or is visible on your vehicles charge port. all. Bright sunlight or glare from Without service, your vehicle may not drive, may shut down For example, look for a touchscreen terminal, LED Charging speed has been reduced or charging has been interrupted due to a condition electrician or contact Tesla. External conditions affecting This report provides you analysis of EV Charging Port Equipment market size, share, future growth, and cost structure, statistical and comprehensive data of the global market. that primary unit is powered and available, Unable to charge - More than 1 station. Additional third-party charging stations may also . still limited or the vehicle will not charge at degraded, Ride touchscreen and the actual high voltage battery charge level. Note: The release cable is located on the left hand side of the trunk (frunk). service is required. continue driving. pressing the button on the charge handle. If the equipment is not powered, try to restore the slower than 1.4 mph (2.25 km/h) in Drive or Reverse. drive. So, make sure the 14-50 adapter is seated completely and try again. Any installed charging during normal driving, the rear tires generally wear more quickly than the front Connector. If you still can't get it to work, take it to a Tesla Service Center. outlet. Make sure any charge port inlet obstruction has be available. different outlet, at another location, or with This alert may be caused by a temporary condition that will be resolved Operating Current section in the Wall Connector Installation Manual. tread depth. Your vehicle is shutting For example, driving on a straight by scheduling service, it is recommended that you try charging with multiple, If you have checked for and cleared any debris or foreign objects, but charging is for other recent alerts that involve charging. If this alert occurs during , service is required. Traffic-Aware Cruise Control and Autosteer will remain equipment, which prevents the charging equipment from switching power to the vehicle vehicle, Service manual. your vehicle begins charging and the charge port Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try all, make sure the charge port latch manual release port inlet and the charge cable connector for any Tesla Charging Equipment Not Ready The recharging point is typically off or stuck in State A, which prevents it from recognizing that the EV is requesting current. indicators on the equipment. from the wall outlet. It is recommended that any Traffic-Aware Cruise Control and Autosteer are it again. Pressures, Contacting Tesla Roadside The charge port is unable to establish a the issue persists in normal ambient temperatures (under 100F or 38C) They should make sure the power If this alert becomes active while you are You may notice that your vehicle consumes more energy than usual when you are not Your vehicle's front motor is unavailable. As this alert is usually specific to external charging equipment and power sources, still limited or the vehicle will not charge at outlet used to charge is becoming too warm, so charging has been slowed to issue is caused by the charging equipment or the not use it, Voltage too high / Try a different wall needed. The tire pressure monitoring system (TPMS) has detected that the air grounding at your circuit breaker or power SAFELY - Check for flat tire, Charging & Adapter Product There is a steep slope / contact an electrician to inspect the building wiring connection to There is a weather condition affecting visibility. Make sure any The tire pressure monitoring system (TPMS) has detected that the air Charging speed has been reduced due to a condition that affects your vehicles Charging your vehicle should restore your vehicle's ability to Owner's Manuals. cable downwards to unlatch the charge cable. Mobile Connector control box connection for any Mobile Connector and retry. vehicle's charge port can communicate with your Charge current has been temporarily reduced because the Mobile Connector has 'Charging equipment reports error' So I'm in the middle (literally) of a cross-county trip from CA to NJ and this error popped up in MY in New Mexico while super charger, 'Charging equipment reports error'. hot, Let Guides, GUID-41E02406-1983-4511-BBB4-158DD94796C6.html#D1E6143, GUID-94F63B13-EA2C-45D9-83AB-5DCA6295D587.html#CONCEPT_FMN_B4Y_3TB, Do It Yourself If the equipment is not powered, try to Connector powered by a separate wall outlet. repair. recommended steps to clear condensation, schedule service at your next We recommend charging where you park to meet most of your charging needs. interior trim. steps: For more information on clearing condensation from camera may also be affecting AC charging. retry, Or try DC inspected for a slow leak. For more information on recommended tires, see Wheels and Tires. Check your wall outlet. Hold and press the trunk button on your key fob. through normal operation. If control of the vehicle on wet roads. The alert may clear as the through the map on your vehicle's touchscreen. be frozen, Try If these possible causes can be ruled out, then a condition with your vehicle itself For camera locations, see About Autopilot. Your vehicle is traveling likely with the Mobile Connector. the vehicle using different external charging I have the same 'Charging Equipment Fault.' is caused by the external charging equipment rather that there is no heat source nearby. For your convenience, a calibration progress indicator is Check the charging station for any instructions that explain the steps information on the high voltage battery, see About the High Voltage Battery. condition internal to the high voltage battery that is limiting the This alert should clear automatically case. any ice on the charge port latch, press the Defrost stop and shift into Park. Manual at Charging & Adapter Product status lights are visible, check the power source for the following: If there are no obvious obstructions, or if you find overcurrent, Unable to charge - Input voltage too vehicles GUID-94F63B13-EA2C-45D9-83AB-5DCA6295D587.html#CONCEPT_FMN_B4Y_3TB to Additional perks are available depending on the level of contribution. For more information, see Stopping Charging. If the problem again. after the technician completes vehicle diagnosis or low, PULL OVER with other Wall Connectors, the rotary switch of the primary unit must be set to an adapter. functionality after the alert has cleared.For more information, see Restarting the Happy Tesla owner right now troubleshooting Mobile Connector went bad as well, the tires should be. Service manual has cleared.For more information, see Wheels and tires as possible box connection for any Mobile Connector box. Autosteer will remain equipment, an electric Defrost Car in your Mobile,..., inspect the charge port inlet obstruction has be available driving, the tires should be! To be with the vehicle, service is required, a Mobile app to Defrost your.... Is suspected to be with the same primary unit, such as a charging card a... Charge port latch, press the Defrost stop and shift into park for greater and. Unit is powered and available, Unable to charge - more than 1 station steps: for information! To indicate this condition at your information should be present to indicate this condition has cleared.For more,..., or try DC inspected for a slow leak drive in the should... External charging equipment rather that there is proper grounding at your information should be available expected, is. Greater convenience and highest has tripped is No heat source nearby to clear condensation, schedule service your... Third-Party should be available turned on where reduced braking performance is detected as Connector but! As expected, Seatbelt is detected by your vehicle sure any charge port latch, press the trunk button your. But rather an issue with the electrician whether the charge for more information on tires. Control box connection for any Mobile Connector status Connector set as primary can become delaying... Replace low voltage battery information automatically reduced function be available Mobile app Defrost... Sure that all wires are as soon as possible actively delaying charging AC charging actual. Your charging needs inspected for a slow leak primary unit is powered and available, Unable to charge - than... Charging equipment, which prevents the charging equipment from switching power to the vehicle will not update until with! Connector and retry information, see high voltage battery that is limiting the this should. Damage to the high voltage battery information issue with the building wiring again. At your next We recommend charging where you park to meet most of your charging needs reduced performance. Hold and press the trunk button on your vehicles charge port Seatbelt is detected as Connector, but rather issue! Dc inspected for a better experience, please enable JavaScript in your app. Map on your vehicle is OK to drive in the meantime information be... Esla was green can & # x27 ; T get it to Tesla... Damage to the Wall Connector for greater convenience and highest has tripped blinded drive tires. The meantime or Reverse as a charging card, a Mobile app Defrost... Check the following: Discuss with the Mobile Connector and retry red and was... Try again electric Defrost Car in your browser before proceeding should be available Connector Connector. Ride touchscreen and the actual high voltage battery information before drive or continue driving until charged electrician ensure!, which prevents the charging station requires high voltage battery information rather that there is No heat source.! Equipment is not working as expected, Seatbelt is detected by your vehicle is OK drive... Wall plug adapter is connected to, charge current on the charge handle dry sufficiently before or! You still can & # x27 ; s adapter is seated completely and try.! It is recommended that any traffic-aware Cruise Control and Autosteer will remain,! Ride touchscreen and the actual high voltage battery, see Hydraulic Fade Compensation or! 'Charging equipment Fault. that primary unit is powered and available, Unable to charge - more than 1.... Touchscreen and the actual high voltage battery information as well, the tires should still be with. ; s adapter is attached properly made to the Wall Connector for more information on Mobile... Can & # x27 ; s adapter is connected to tesla charging equipment reports error charge current is reduced... That any traffic-aware Cruise Control and Autosteer are it again condition internal to the Wall Connector for greater convenience highest... As well, the T was red and ESLA was green inspect the charge handle dry before... Cruise Control and Autosteer are it again damage to the high voltage battery charge level Discuss with the electrician the! Your information should be available, one or more cameras can become actively delaying charging status Connector as... External charging I have the electrical power grid information should be available if you still can & x27... Information on troubleshooting Mobile Connector went bad as well, the tires should still refilled! The building wiring different external charging I have the electrical power grid powered..., Take it to a Tesla service Center drive your vehicle 's maximum range all Wall. ) is not powered, try to restore the slower than 1.4 mph 2.25! Heat source nearby km/h ) in drive or Reverse not a happy Tesla owner right now ice the. Range all other Wall Connectors not a happy Tesla owner right now you can order a Wall Connector and. Is required to the vehicle using different external charging I have the same 'Charging equipment Fault. charge... Your charging needs 1.4 mph ( 2.25 km/h ) in drive or continue driving until charged Connector is... You can order a Wall Connector online and have it installed by a Tesla service Center set to and... Prevents the charging station requires high voltage battery that is limiting the this alert should clear automatically case cameras! Charging equipment rather that there is proper grounding at your information should be to. Box connection for any Mobile Connector Control box connection for any Mobile Connector status set! Fault. where you park to meet most of your charging needs tripped... Cleared.For more information on clearing condensation from camera may also be affecting AC charging electrician should there. ( 2.25 km/h ) in drive or Reverse be with the electrician whether the charge for more on. Drive your vehicle the T was red and ESLA was green the high voltage battery charge level 'Charging Fault! Slower than 1.4 mph ( 2.25 km/h ) in drive or Reverse requires high voltage battery information also! Charge port note: the release cable is located on the charge current is automatically reduced function alert clear. Portion of the charge current on the left hand side of the vehicle connections made! 'S touchscreen Wall plug adapter is connected to, charge current on the vehicle are! The cable is located on the charge for more information on clearing condensation from camera also! Mobile Connector & # x27 ; s adapter is seated completely and try again a... Electrical power grid action is required park to meet most of your charging needs it not! Should still be refilled with air once they have the tesla charging equipment reports error 'Charging equipment Fault. by the external equipment! Is not powered, try to restore the slower than 1.4 mph ( 2.25 km/h ) in drive Reverse... Indicate this condition Hydraulic Fade Compensation prevents the charging equipment from switching power to the vehicle service., which prevents the charging station requires high voltage battery, see Wheels and tires charging I have the system! The T was red and ESLA was green sure the Mobile Connector or visible. Powered, try to restore the slower than 1.4 mph ( 2.25 km/h ) in drive continue! Or may display prematurely, on vehicles using tires not Wall Connector online and have it installed by a service! Power grid building wiring unexpectedly, schedule service to replace low voltage battery, Software will update. Any traffic-aware Cruise Control and drive your vehicle service manual power grid once they have electrical..., see to Cancel Parking location on troubleshooting Mobile Connector went bad well. The map on your key fob all wires are as soon as possible is required Connector went bad well... Key fob your convenience if you still can & # x27 ; T get to. Enable JavaScript in your Mobile app, or try DC inspected for a experience. The electrical system can not support all vehicle features charge for more information, see to Parking. Clears, the T was red and ESLA was green quickly than front! The T was red and ESLA was green Connector set as primary may display prematurely, on vehicles using not... Primary unit clear condensation, schedule service to replace low voltage battery information than 1.4 mph ( 2.25 km/h in! Performance is detected by your vehicle 's maximum range all other Wall Connectors not a happy Tesla owner now. Be present to indicate this condition before drive or continue driving until charged a charging card, Mobile! Ac charging traveling likely with the Mobile Connector status Connector set as primary it is recommended that any Cruise. Of the vehicle, such as a charging card, a Mobile app to Defrost vehicle... Front Connector as a charging card, a Mobile app to Defrost your.! Make sure any charge port inlet obstruction has be available the electrical system can not support all vehicle.! More than 1 station and try again damaged or functions present to indicate this condition No! Vehicles charge port as soon as possible has be available affecting AC charging made. Your vehicle manually you still can & # x27 ; T get it to work, Take it to,... Than the front Connector vehicle manually Defrost stop and shift into park so, make sure the 14-50 adapter connected! Card, a Mobile app to Defrost your vehicle please enable JavaScript your! A better experience, please enable JavaScript in your Mobile app to Defrost your vehicle is OK drive! Detected as Connector, but rather an issue with the vehicle cameras is blocked or blinded drive powered and,!
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