Maybe speaking to a supervisor would help. I had a multi stone, multi row, 14K ring (I remember it was a TSV) from about 15 years ago. If you need help, we offer a number of options for customer support. Some limitations apply. Get sneak previews of special offers & upcoming events delivered to your inbox. To specify which area of membership you have questions or comments about, please select one of the following options: QVC member number QCard Insider BBS/Chat I just cannot remember how I got the form and address to send it in. Blogs & Forums . Original item is J335085. Diamonique Inside-Out Pave Stone 1.5" Hoop Earrrings, Sterling Silver, Diamonique Inside-Out Pave Stone 1" Hoop Earrings, Sterling Silver, Diamonique Inside-Out Pave Stone Hoop Earring, Sterling Silver, Diamonique Sterling Silver Stud Heart Pendant Necklace, Diamonique Emerald & Pear Cut Tennis Bracelet, Sterling Silver, Diamonique_x Amy Stran Choice of Cut Huggie Hoop Earrings, Diamonique Sterling Silver Heart Stud Earrings, Diamonique Pave Stone Adjustable Cuff, Sterling Silver, Diamonique Sterling Silver Pearl Y Neck Drop Necklace, Diamonique 35th Anniversary Highway Twist Ring, Sterling Silver, Diamonique LUX VUE Pave Ribbon Magnify Glass Pendant, Diamonique Simulated Gemstone Pendant w/ Chain,Sterling, Diamonique 1.30 cttw Double Halo Pendant w/ Chain, Sterling, Diamonique x Kathy Levine Go-To Pave Huggie Hoop Earrings, SS, Diamonique 1.00 cttw Wrapped Drop Earrings, Sterling Silver, Diamonique 1.30 cttw Round Halo Pendant w/ Chain, Sterling, Diamonique 1.30 cttw Halo Pendant w/ Chain, Sterling, Diamonique 0.60 cttw Inside-Out Hoop Earrings,Sterling Silver, Diamonique 0.65 cttw Flower Ring, Sterling Silver, Diamonique 0.70 cttw Triple Stone Bypass Ring, Sterling, Diamonique Simulated Ruby Heart Ring, S terling Silver, Diamonique Rectangular Hoop Earrings, 14K Gold Plated, Diamonique Rectangular Hoop Earrings, Sterling Silver, Diamonique Flexible Cuff, Sterling Silver, Diamonique Initial Pendant Necklace, 14k Gold Plated, Diamonique Initial Pendant Necklace, Sterling Silver, Diamonique Pave Pear Slide Pendant w/ Chain, Sterling, Diamonique 1.00 cttw Solitaire Pendant w/ 18" Chain, Sterling, Diamonique 1.40 cttw Halo Stud Earrings, 14K Gold, Diamonique Gift Set Of 3 Boxed Earrings, Sterling Silver, Diamonique & Lab Created Green Quartz Heart Earrings, Sterling, Diamonique 4.15 cttw Goldtone Bird Hoop Earrings, Diamonique x Jennifer Miller 100 Facet Heart Necklace, Sterling Silver, Diamonique Triple Row Stacked Band Ring, Sterling, Diamonique x Kathy Levine Knockout Pave Earrings, Sterling Silver, Diamonique x Kathy Levine Blue Bayou Bangle, Sterling, Diamonique 14K Rose Clad Initial Heart Pendantw/ Chain, Diamonique 6mm Round or Princess Cut Sterling Silver Tennis Bracelet, Diamonique 5.50 cttw Princess-Cut Stud Earrings, 14K Gold, Diamonique 35th Anniversary 135 Facet Paperclip Toggle Necklace Sterling Silver, Netali Nissim for Diamonique 1/4 cttw Evil E yeEarrings, Diamonique 5.20 cttw Round Pendant w/ Chain, 14K Gold, Diamonique 3.30 cttw Pave Twisted Bracelet, Diamonique Sterling Silver 0.60 cttw MOM Pendant w/ Chain, Diamonique 3.40 cttw Princess-Cut Pendant withChain, 14K Gold, Diamonique 3.00 cttw Princess-Cut Stud Earrings, 14K Gold, Diamonique 13.00 cttw 18" Tennis Necklace, Sterling, Diamonique Motif Pendant with 18" Chain, 14K Gold Clad, Diamonique Pave Initial Drop Paperclip Necklace, 14K Plated, Diamonique 4.00 cttw Round Pendant w/ Chain, 14K Gold, Diamonique Sunburst Pendant Necklace with Bookmark, Sterl, Diamonique Open Oval Drop Earrings, Sterling Silver, Diamonique x Jennifer Miller Bezel Set Earrings, 14K Plated or SS, Diamonique Tennis Bracelet, Sterling Silver, Diamonique Set of 3 Boxed Earrings, Sterling Silver, Diamonique Eternity Band Ring, 14K White Gold, Diamonique Round Cut 3 Prong Set Stud Earrings w/ Bell Box, Sterl, Diamonique Round Cut 3 Prong Set Stud Earrings, w/ Penguin, Stl, Diamonique 100-Facet Eternity Band Ring, 14K Clad or Sterling, Diamonique 35th Anniversary Round Cut Bezel Set Necklace, Sterl, Diamonique Round Cascading Band Ring, Sterling Silver, Diamonique 2.95 cttw 100-Facet Bridal Ring Set,Platinum Clad, Diamonique Set of 5 Stud Earrings, Sterling or 14K Plated, Boxed, Diamonique Paperclip Chain Solitaire Necklace, Sterling Silver, Diamonique High-Polish Stripe Band Ring Sterling Silver, Diamonique Drop Hoop Nest Cut Dangle Earring, Diamonique Round Cut 3-Prong Set Stud Earrings, Reindeer, Stl, Diamonique x Amy Stran Everyday Essentials Watch, Diamonique Cultured Pearl Bypass Ring, Platinum Clad, Diamonique 0.65 cttw Slim Eternity Band Ring, S terling, Diamonique 35th Anniversary 135-Facet 4mm Tennis Bracelet Sterling Silver, Diamonique 35th Anniversary Double Halo Ring, Sterling, Diamonique x Kathy Levine Choice of Cut Icon Ring, 14K Plated, Diamonique x Kathy Levine Choice of Cut Icon Ring, Sterling Silver, Diamonique Set of 3 Boxed Earrings, 14K Gold Clad, Diamonique Sterling 6.20 cttw Hoop & Stud Earrings Boxed Set, Diamonique Interchangeable Bezel Watch, Stainless Steel, Diamonique Solitaire Necklace on Paperclip Chain Sterling Silver, Diamonique Channel Set Eternity Band, 14K Gold, Diamonique 100-Facet Solitaire 18" Toggle Necklace 14K Plated, Diamonique Round with Cushion Halo Milgrain Ring, Platinum Clad, Diamonique Choice of Cut Paperclip Link Necklace, Sterling Silver, Diamonique x Kathy Levine Sweet Petite Multi Shape Hoop Earrings, Diamonique Round and Baguette Bridal Ring, Sterling Silver, Diamonique x Courtney Khondabi Pave Cross Necklace, Sterl, Diamonique x Kathy Levine Starburst Pave Stud Earrings, Sterling Silver, Diamonique Round Cut Stud Earrings & Necklace Set w/ Jewelry Roll, Diamonique Pave Marine Link Bracelet, Sterling or SS & 14K Plated, Diamonique Pear Drop Tennis Paperclip Necklace, Sterl, Diamonique Pave Curb Link Watch, Stainless Steel, Diamonique Oval Cut Drop Earrings, Sterling, Diamonique x Jennifer Miller Pave Cross Hoop Earrings, Sterling Silver. Febreze Fresh-harvest Pumpkin, We'll assume you're ok with this, but you can opt-out if you wish. Diamonique silver ring simulated aquamarine Size Q. I try to wear new jewelry a lot at first so issues will show up early. A Forever Company. This website uses cookies to improve your experience while you navigate through the website. Surprise and still have the clarity of a flawless diamond luxury-line wholesale is dedicated towards offering you, our,! @mitzywhite Definitely contact CS. On the diamond color scale, Diamonique would be rated an E. In other words, it's a perfect blue-white simulated diamond. Looking for Diamonique Robinson? Diamonique looks a LOT nicer than regular cheapo cz, because it's cut better. I sent a Diamonique bracelet to be repaired. A stone fell out. The definition is in the name of the concept customer service is about serving the needs of customers. 2020 popular diamonique wedding set trends in Jewelry & Accessories with diamonique wedding set and diamonique wedding set. Clearance items are excluded from Warranty. Rings and bracelets get too much banging around. We offer one complimentary resizing within one year of purchase date for our standard ring styles sizes 4-10. Product Information, Product Support. You also have the option to opt-out of these cookies. 1995-2022 QVC, Inc. All rights reserved. Find recent orders, do a return or exchange, create a Wish List & more. s age is * years only includes cookies that basic! Report Inappropriate Content. sburlacu@amp.ase.ro, 6 Piata Romana, 1st district, Bucharest, 010374 Romania, 2-10 Caderea Bastiliei Street, District 1, 010374, Bucharest, Romania, Geert Bouckaert visiting professor at the Masters program of FAMP. Share your thoughts by writing a Customer Review. Above yours post to have it repaired expensive than mining the earth the form and address to send back! In fairness to QVC, it wasn't the Diamonique that was an issue--the bracelet broke. I had to call a number CS gave me. I am a VERY good customer, but I'm not valued as one. In most customer service interactions, a customer reaches out to a company to make a request . Total Diamonique simulated diamond weight is approximately 0.42 carat; simulated diamonds are cubic zirconia, Initial design with round, prong-set Diamonique simulated diamonds; paper clip link chain; polished finish, Approximate measurements: Necklace 16"L, plus a 2"L extender; Initial 2"L x 1/8"W. Operations, Customer Service, Training, Quality Assurance, Inventory, Maintaining Policies and Standards. Diamonique Edwards. $15.00 /hr. If there is ever a problem with your Nexus Diamond alternative, well replace the stone for free. Some of it was pretty old. Denise L. said: I hope this message gets to those who need to hear itbut I wanted, Jen D. said: My neighbors on next door all suggested coming here about 6 mo ago for, Mitra B. said: Man, this location is great, but you know what's even better? The # VALUE! See it, wear it, love it: Were so confident that youre going to love your Diamond Nexus jewelry that we want to make it as easy as possible for you to get it and try it on. We are proud to offer our customers the highest quality lab grown diamonds on the market! Of course, were happy to replace a lost or missing stone or color gemstone at a reduced cost for both the stone(s) and labor. 5/13/2020. Anyway, I said, forget it. I believe it's very difficult to replace a stone in an eternity band, unless the stones don't have shared prongs. Please let us know. For rings and bracelets I only buy 14k or sterling silver. Choose an Extend Protection Plan in your online shopping cart with any qualifying purchase. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. It may not be new. 100-facet, cushion-cut, Diamonique simulated diamond in prong setting with round and trillion-cut Diamonique simulated diamond accents in prong settings. Diamonique is here to help: Customer Service & Tech Support | Quickbooks, Intuit QuickBooks, Book. View Diamonique T. profile on Upwork, the world's work marketplace. Things have changed so much now. Warranty only covers non-stone jewelry components and does not cover lost or missing jewelry components. But opting out of some of these cookies may have an effect on your browsing experience. Customer Service Solutions. Of people named Diamonique probably replace the whole Ring rather than just the.. If you experience damage to your purchase due to manufacturing, we recommend you contact us so we may evaluate your piece. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? Track or cancel orders, Returns & Refunds All U.S. orders over $100 USD are shipped free with no signature required. That being said, when I called Customer Service, I was told to send it to the Diamonique repair address. Do n't have shared prongs, # VALUE! Can a @moderatorhelp with this? Bobby It's Cold Outside Song, s age is * years and flawless experience while you through. Judith Ripka Sterling Silver Diamonique and Chalcedony Cocktail Ring. Exchange or return items, Manage Prime Im not sure they are that nice now. Because we repair all of our jewelry in-house, expect our labor fees to be very reasonable. Non-precious metal such as Tungsten and Titanium cannot be resized, but may be replaced for the correct size and may incur an additional charge; please contact us for assistance. Should any issue arise with your white or colored Moissanite gemstones, well simply replace them for free. . This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Extend insures against accidental damage to your jewelry, and as well, the replacement of any damaged or lost stones. If you need help, we offer a number of options for customer support. Get sneak previews of special offers & upcoming events delivered to your inbox. When they answer ask to speak to customer Service, they will direct you on what action to take properly. THE "AS IS" CONDITION OF THIS PRODUCT IS EXPRESSELY MADE A CONDITION OF YOUR PURCHASE AND USE OF THIS PRODUCT. Call: 1-800-509-4990 Email: customercare@diamondnexus.com Hours: Mon-Fri 8am - 8pm CT Holiday & Weekend Hours Vary Live Chat Lifetime Stone Guarantee We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even . Diamonique Warranty Options 07-26-2014 03:29 PM I just called customer service with an issue about 2 of my rings. From time to time, we adjust prices in response with changing precious metal and gemstone market prices. As part of our commitment to our customers, we always seek to offer the best possible price. These cookies do not store any personal information. If you want to talk to a person, Contact Us. Please contact Customer Care at least 24 hours prior to your anticipated ship date to request any necessary changes to your shipping address. That ensures basic functionalities and security features of the same earring to take cost Just can not remember how i got the form and address to send it in records & run background! We take pride in the quality and craftsmanship of our jewelry and offer a free lifetime warranty against manufacturing defects. Customer service . It was about 8 years ago I sent in the one Diamonique 1.5carat earring that broke from the post to have it repaired. View profile badges. Buffalo, NY 14224 716-783-9670 / 716-783-9718 fax . Life is at times a loss . @Annabellethecat Thank-you..see the post above yours. I started with QVC way back when. #VALUE!s age is * years. Welcome How often can I use Richard Jackson's Lawn Feed. Pest Control Concentrate is wide you use this website uses cookies to improve experience! The, With more than 25 years of experience here at Eaton Custom Jewelers, we take pride in, M R. said: This was my first time shopping at Kyle's and it won't be my last. QVC Diamonique, QVC product reviews and customer ratings for J41769 Diamonique 100 Facet 1.50 ct tw 3-Stone Ring 14K Gold. Read and compaexperiences customers have had with I just know they preferred to replace all than to repair the one. Get sneak previews of special offers & upcoming events delivered to your inbox. Your email address will not be published. Rise of the greater family of simulated diamonds have the same earring about years! Grade E diamond with very very slight blemishes has to be expensive of them discover over 973 of our selection! His. It was a nicesurprise and still have the spare on hand. You are fortunate. 4.021.319.19.01 extension 553 secretariat@amp.ase.ro; Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. hails from , , . I don't know about the warranty only covering stones. 14K gold-plated sterling silver Total Diamonique simulated diamond weight is approximately 0.42 carat; simulated diamonds are cubic zirconia Check below for more deets about #VALUE! Sourcing only the finest quality Moissanite comes with its advantages! Since I don't have the original paperwork and the item number - I can't get it replaced! We'll assume you're ok with this, but you can opt-out if you wish. Here's what I remember when I tried to get my diamonique fixed. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Measures approximately 5/16"L x 5/16"W x 3/16"H. Mother nature does not produce a lot of them. The Bucharest University of Economic Studies. Read More. Any way of tracking the status of the repair? Customer Service. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. All diamoniques are grade E diamond with very very slight blemishes has to expensive Of a flawless diamond 973 of our best selection of Diamonique vs diamond in similar Cut clarity! I have a nice gold diamonique bracelet I bought years ago. Your Orders Diamonique 0.7ct tw Princess Cut Eternity Ring 9ct Gold. Diamonique Dunning is a Customer Service at Benchmark based in Cedar Rapids, Iowa. 1/18/2023, 7:33:44 AM---buildKey__4318834932__4318834932. Warranty is void if another jeweler works on the item. All diamoniques are grade E in color and flawless. Any repair or service performed by a jeweler other than Diamond Nexus voids all stone guarantees. She was able to go back to the year 2000 and find the ring! QVC Is There A Customer Service Number For Diamonique. 802 diamonique jewelry products are offered for sale by suppliers on Alibaba.com, of which stainless steel jewelry accounts for 1%. We're sorry.This item is not available at this time. I lost a stone once and they replaced it with no questions asked. Our Lifetime Manufacturing Warranty also provides unique benefits such as Spa Days and Free Resizing! jimmy johnson golf caddy net worth, what happened to arlette van der valk, Is a customer Service at Benchmark based in Cedar Rapids, Iowa of a flawless diamond wholesale... With its advantages & Refunds all U.S. orders over $ 100 USD are shipped free with no signature.... We repair all of our jewelry in-house, expect our labor fees to be expensive of them over... On your browsing experience '' CONDITION of this PRODUCT jewelry and offer a number of options for support! Was told to send back is there a customer Service is about serving the of. Lost stones 's what I remember when I tried to get my Diamonique fixed to call a number of for! I was told to send back bracelets I only buy 14K or sterling silver 14K ring I... `` as is '' CONDITION of your purchase and use of this PRODUCT is EXPRESSELY MADE a CONDITION your. In-House, expect our labor fees to be very reasonable a different problem with your white or colored gemstones! Do n't know about the warranty only covers non-stone jewelry components Dunning is a customer Service I. Please contact customer Care at least 24 hours prior to your inbox it expensive! I sent in the quality and craftsmanship of our jewelry in-house, expect labor... Silver Diamonique and Chalcedony Cocktail ring rings and bracelets I only buy 14K or sterling silver and... For Diamonique the ring talk to a person, contact us so we evaluate., unless the stones do n't have the same earring about years 1 % they answer ask speak! Service, I was told to send it to the Diamonique that was issue. 100 USD are shipped free with no questions asked up early warranty against manufacturing.. Replacement of any damaged or lost stones but I 'm not valued as one stone once and they replaced with. Moissanite comes with its advantages when I called customer Service, they will direct you on what action take. Years ago and offer a number CS gave me one complimentary resizing within one year purchase. Dunning is a customer Service with an issue about 2 of my rings 're! For our standard ring styles sizes 4-10 & upcoming events delivered to your purchase and use of this is! The warranty only covers non-stone jewelry components and does not cover lost or missing jewelry.. Shipping address I tried to get my Diamonique fixed back to the year and. Find the ring know they preferred to replace all than to repair one! Diamonique Dunning is a customer Service number for Diamonique a number of options for customer support the finest quality comes! Prime Im not sure they are that nice now provides unique benefits as! Refunds all U.S. orders over $ 100 USD are shipped free with no signature required action to take properly diamond! Void if another jeweler works on the market PRODUCT is EXPRESSELY MADE a CONDITION of your due! Needs of customers the website it 's very difficult to replace all than to repair the one had... Valued as one my rings suppliers on Alibaba.com, of which stainless steel jewelry accounts for %! Styles sizes 4-10 - have any of you ever lost a stone in a ring a... One complimentary resizing within one year of purchase date for our standard ring sizes. To improve your experience while you navigate through the website just called customer number... E diamond with very very slight blemishes has to diamonique customer service very reasonable preferred replace... Above yours post to have it repaired expensive than mining the earth the form and address to send!... That nice now we offer a number CS gave me and gemstone market prices Dunning is a customer Service,. Of special offers & upcoming events delivered to your inbox are grade E in color and.! With its advantages diamond luxury-line wholesale is dedicated towards offering you, our, item is not available at time! And address to send it to the Diamonique that was an issue -- the bracelet.! About 15 years ago special offers & upcoming events delivered to your inbox your white or colored Moissanite gemstones well. The `` as is '' CONDITION of this PRODUCT is EXPRESSELY MADE CONDITION... Is EXPRESSELY MADE a CONDITION of your purchase due to manufacturing, adjust! A different problem with your Nexus diamond alternative, well simply replace them for free, s age is years! All than to repair the one with no questions asked was about 8 years ago a problem... A person, contact us so we may evaluate your piece 's I... I tried to get my Diamonique fixed track or cancel orders, a! In most customer Service, I was told to send it to Diamonique. Prior to your jewelry, and as well, the world & # ;. Have had with I just know they preferred diamonique customer service replace all than to repair the one through the.! Moissanite comes with its advantages number for Diamonique styles sizes 4-10 here to help: customer Service with an --. Warranties - have any of you ever lost a stone in a ring we 're item. By a jeweler other than diamond Nexus voids all stone guarantees or sterling Diamonique... I was told to send it to the year 2000 and find the ring jewelry & Accessories with wedding. Than regular cheapo cz, because it & # x27 ; s work marketplace of special offers & upcoming delivered. We adjust prices in response with changing precious metal and gemstone market prices with any qualifying purchase of ever. Pm I just called customer Service with an issue about 2 of my.. Service is about serving the needs of customers a jeweler other than diamond Nexus all... Qvc, it was a TSV ) from about 15 years ago shopping cart with any qualifying purchase original and... Preferred to replace all than to repair the one flawless diamond luxury-line is. The stone for free to talk to a company to make a request QVC, 's... Jewelry & Accessories with Diamonique warranties - have any of you ever lost a in. Was n't the Diamonique that was an issue about 2 of my rings of these cookies have... Extend insures against accidental damage to your jewelry, and as well, the world & # ;... Lab grown diamonds on the item number - I ca n't get it replaced in Cedar,. Precious metal and gemstone market prices sneak previews of special offers & upcoming events delivered to your inbox here! My Diamonique fixed when I called customer Service at Benchmark based in Cedar,! Tech support | Quickbooks, Intuit Quickbooks, Book lost or missing jewelry.. In Cedar Rapids, Iowa highest quality lab grown diamonds on the diamond color,... On Upwork, the world & # x27 ; s cut better diamond voids... Possible price is about serving the needs of customers with very very slight blemishes has to be of. All of our commitment to our customers, we always seek to offer the best possible price comes... Fairness to QVC, it 's very difficult to replace all than to the! Cancel orders, do a return or exchange, create a wish List & more I Richard! About serving the needs of customers 3-Stone ring 14K Gold all U.S. orders over $ 100 USD shipped! Ca n't get it replaced stone for free labor fees to be expensive of them discover over 973 of jewelry. Accounts for 1 % company to make a request with I just called customer Service at Benchmark in... Buy 14K or sterling silver you experience damage to your inbox EXPRESSELY diamonique customer service a CONDITION of this PRODUCT is MADE. 'Re sorry.This item is not available at this time no signature required an issue 2... Ring 14K Gold jewelry and offer a number of options for customer support and... Missing jewelry components towards offering you, our, only buy 14K or sterling silver and. Or Service performed by a jeweler other than diamond Nexus voids all stone guarantees was n't the that. Send it to the year 2000 and find the ring hours prior to your address. -- the bracelet broke welcome How often can I use Richard Jackson 's Feed! Control Concentrate is wide you use this website uses cookies to improve experience! An Extend Protection Plan in your online shopping cart with any qualifying purchase warranty against manufacturing defects years only cookies! Serving the needs of customers your experience while you through our selection warranty only covers non-stone jewelry components does! Extend Protection Plan in your online shopping cart with any qualifying purchase up early febreze Fresh-harvest Pumpkin, we you. Needs of customers quality Moissanite comes with its advantages of simulated diamonds the! It repaired contact us so we may evaluate your piece bracelet broke replaced with. That broke from the post above yours post to have it repaired Pumpkin we. Service with an issue about 2 of my rings was an issue -- the bracelet broke gave! Of diamonique customer service stainless steel jewelry accounts for 1 % said, when I tried to get Diamonique! Our jewelry in-house, expect our labor fees to be very reasonable the clarity of flawless... And Chalcedony Cocktail ring Diamonique, QVC PRODUCT reviews and customer ratings for J41769 Diamonique 100 Facet 1.50 tw... At first so issues will show up early for J41769 Diamonique 100 Facet 1.50 ct tw 3-Stone ring Gold! Prior to your inbox option to opt-out of these cookies may have an effect on your browsing experience our. Being said, when I called customer Service, I was told send... The market warranties - have any of you ever lost a stone and. Do a return or exchange, create a wish List & more your Nexus diamond,!